COURSES FOR LINE MANAGER, SUPERVISOR, TEAM LEADER

Topic 1: Overview of 7 new QC tools

• What are 7 new QC tools?
• When will the 7 new QC tools be used?
• Why should 7 QC tools be learnt?
• How to use 7 new QC tools?
• Practice: Identify the status of using 7 new QC tools at the company

Topic 2: Relationship diagram

• What is the relationship diagram?
• The purpose of the relationship diagram
• Steps to make the relationship diagram
• Identify the problem
• Make a list of reasons
• Connect causes and effects with arrows
• Downsize causes and effects
• Keep track of causes and effects
• Practice: Identify the causes of the problem by using the relationship diagram

Topic 3: Tree diagram

• What is a tree diagram?
• Purpose of the tree diagram
• Steps to make the tree diagram
• Set out basic objectives
• Practice the first step
• Practice the second and third steps
• Complete the diagram by confirming the relationship of objectives and measures
• Evaluate measures and decide items to practice
• Practice: Use the tree diagram to analyze work into detailed tasks

Topic 4: Matrix diagrams

• What is a matrix diagram?
• The purpose of the matrix diagram
• Steps to make the matrix diagram
• Mark the circle evaluation, triangle, and X on intersections and handle on the horizontal lines and improved items on the vertical line when the diagram is on two-dimensional arrays
• Use sentences and short phrases for items as much as possible
• Practice: Use the matrix diagram to choose better topics or countermeasures

Topic 5: Homogeneous diagram

• What is a homogeneous diagram?
• The purpose of the homogeneous diagram
• Steps to make homogeneous diagram
• Identify topics
• Collect language data and write to the tag
• Collect homogeneous tag
• Create relationship tag
• Sort homogeneous tag into groups and summarize
• Practice: Use homogeneous diagram to group homogeneous problems

Topic 6: Arrow diagram

• What is an arrow diagram?
• The purpose of the Arrow diagram
• Steps to make the arow diagram
• Outline all the necessary processes to create a daily plan
• Create items to follow the above procedure
• Decide operating procedure
• Research the number of operating days and record them in the operating category
• Create the arrow diagram
• Practice: Use the arrow diagram to understand the workflow and identify points to shorten time

Topic 7: Process decision program chart (PDPC)

• What is PDPC?
• The purpose of the PDPC
• Steps to make the PDPC
• Identify the topic
• Determine the starting time
• Clearly set preset items
• Restructure PDPC
• Review PDPC and decide the best route
• Practice: Use PDPC to develop a work flow chart

Topic 8: Matrix data analysis

• What is matrix data analysis?
• Purpose of matrix data analysis
• Steps to perform matrix data analysis
• Summarize different data for the matrix
• Summarize each component having a correlation with each data by main component analysis method
• Learn collective strength and key characteristics
• Practice: Use Matrix Data Analysis for a better solution

Course review, action plan and certification