Teamwork skills
Teamwork skills are the way many people combine their strengths to complete a job quickly and efficiently. In order for the team work to achieve the best results, members must have well-trained teamwork skills.
In work or life, teamwork is always a very important skill for each of us. Therefore, the “Teamwork Skills” course will help trainee equip professional teamwork skills and methods, improve the quality of work, and the efficiency of business projects.
COURSE OVERVIEW
Name of the course: Teamwork skills
Object: Deputy department, managers, supervisors, group leaders, etc.
Training time: 2 – 3 days (designed as customer’s requirements)
Language: Vietnamese
Lecturers: Vietnamese
Forms of training: Inhouse or Public workshop
Training methods: Lecture presentation, discussion, and practice are organized in the classroom
PURPOSE OF COURSE
- Understanding the difference between team and group
- Mastering the development of a team
- Understanding the characteristics of a team that is effective at achieving a goal
- Understanding and applying methods and models to build a strong team
- Understanding and applying the skills needed to build an effective team.
TRAINING CONTENT IN THE COURSE
1. Teamwork overview
- Distinguishing a team, a group
- Benefits of teamwork
- Team development stages
2. Effective and ineffective teams
- Characteristics of strong teams
- Ineffective teams – causes
3. Methods of building strong teams
- 3-P model
- Using goal and action plan form for the team
- RACI matrix
- RACI matrix method
- Using the RACI matrix form
4. Communication skills when working in the team
- Listening skill
- Skill of asking questions
- Positive feedback skill
5. Resolving team conflicts
- Definition of conflicts?
- Function of conflicts
- Causes of conflicts
- Steps to manage conflicts
- Methods of resolving conflicts
6. Course review, action plan and certification
FEEDBACK
"We all need to learn to both help our own development and contribute to the overall development of the team in which we are in".
“Teamwork skill can be understood simply that many people combine their strengths to well perform a task towards a common goal”.
“Teamwork (the strength of teamwork) helps each individual improve team spirit, improve work efficiency and commitment”.
TẠI SAO CHỌN JOSHIN
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